2010년 6월 29일 화요일

Six Ways to Find Value in Twitter's Noise Part2

Today, I attended a social media marketing conference. It was awesome!! I will post articles about the conference later on.

4. Look for user experiences.

Product testing and reviews can't replace user reactions.

제품 테스트나 리뷰는 실제 사용자의 반응을 대체할만한 것들이 못됩니다.

 

Looking at iPad tweets with the words TYPING and KEYBOARD, and then singling out the most common words in those tweets gives you feedback from thousands of users.

TYPING과 KEYBOARD라는 단어를 가지고 iPAD tweet들을 알아본 다음에, 그 tweet들 중에서 가장 흔한 단어들을 제거해보면 수천명의 사용자로부터의 피드백을 얻어낼 수 있습니다.

 

The negative words could help prioritize marketing messages and product development.

부정적인 단어들도 여러분이 마케팅 메시지의 우선순위를 정하고 제품을 발전시키는데에 도움을 줄 것입니다.

 

5. Learn why negative words are coming up.

Finding negative words is a good way to locate consumers' pain points.

부정적인 어휘들은 소비자들의 잠재적 욕구들을 파악하는데에 좋은 방법입니다.

 

Though not frequently, DISAPPOINTED and PROBLEM appeared in tweets that focused on product functionality.

자주 있었던 것은 아니지만, DISAPPOINTED와 PROBLEM이라는 단어가 제품 성능에 관련된 tweet들에서 나타났습니다.

 

Customer service could be adjusted to address the most common complaints.

소비자 서비스도 가장 흔한 불평들을 제기하기 위해 조정되어질 수 있습니다.

 

6. Learn about conversation dominators.

Words that suddenly dominate the tweet stream mean something has happened that's worth learning about.

tweet 스트림을 갑자기 어느 단어들이 장악하면 알아볼만한 가치가 있는 무슨 일이 일어났다는 것을 의미합니다.

 

The term JAILBREAK refers to hackers' use of iPad source code to run software not authorized by Apple.

JAILBREAK라는 용어를 해커들이 iPad 소스 코드를 사용하여 Apple에 의해 허가되지 않은 소프트웨어를 작동시키는 것을 가르킵니다.

 

Tweeter were sharing links to stories, code, and video tutorials on how to hack the device.

트위터사용자들은 제품을 해킹하기 위한 이야기들, 코드, 비디오 튜토리얼 링크들을 공유했습니다.

 

So far, we have learned what values we can get from a Twitter stream. I hope this article help you better take advantage of Twitter as a marketing platform.

댓글 4개:

  1. ㅋI have a question..im not sure if i understood this correctly, but umm

    Do 'twitter stream' mean something..that analyzes the words used on twitter? so that business people can get some information? =)

    If so, collecting all words used on twitter must be like making a dictionary lol!!

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  2. @Nahyung Kim - 2010/06/30 13:44
    Twitter stream refers to the picture above.



    Companies can make valuable meanings out of it.



    Hope I helped you.

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  3. Haha, you go to conferences for this? impressive.



    I can't really trust testimonies on the internect because companies could have hired people to do the testimonies :P



    So I tend to ask people I know in real life for feedbacks ㅎㅎ



    Why can't I use the backspace key? :( I made a typo! internet***

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  4. @서현덕 - 2010/07/04 16:34
    Ce n'est pas grave, which means



    that's OK in French hehe ㅋㅋㅋ



    I this one was done by Harvard Business Review.



    I think it is thus quite reliable.

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